Privacy Policy and Data Protection

Our Commitment to Privacy

At ravelletevora, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your information when you use our financial planning subscription service.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to our consultation services and your goals
• • Communication records including emails, calls, and consultation notes
• • Website usage data including pages visited, time spent, and interaction patterns

How We Use Your Information

We use your personal information for the following purposes in connection with our financial planning services:

• • Providing consultation services and financial planning guidance
• • Communicating with you about your subscription and our services
• • Improving our services based on your feedback and usage patterns
• • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of contractual necessity to provide our subscription services and legitimate business interests in improving our services, with your explicit consent where required.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• • With trusted service providers who assist in delivering our services under strict confidentiality agreements
• • When required by law, regulation, or legal process including court orders
• • To protect our rights, property, or safety, or that of our users or the public

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and provide personalised content. You can control cookie settings through your browser preferences.

For detailed information about our cookie practices, please review our comprehensive Cookie Policy. Cookie Policy

Data Security and Protection

We implement comprehensive security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Data Retention Period

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Typically, this means retaining data for the duration of your subscription plus seven years for financial records as required by Australian law.

Your Privacy Rights

You have several important rights regarding your personal information:

• • Right to access and receive copies of your personal information
• • Right to correct any inaccurate or incomplete information
• • Right to request deletion of your information in certain circumstances
• • Right to restrict or limit how we use your information
• • Right to receive your information in a portable format
• • Right to object to certain types of processing

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending direct notifications.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us: